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Guides & comparisons

Practical guides on designing Jev questions, routing tickets, and choosing Jev vs an LLM for classification.

Jev Message Intent Detection: A Complete Playbook for Chat Classification

How to classify chat message intent with Jev — genuine question vs passive-aggressive vs casual chat — including state design, option wording, threshold tuning, and production fallbacks. Works as a drop-in alternative to LLM prompt parsing for high-volume message intent detection.

·3 min readintent detectionchat classificationchoice questionstutorialproduction

How to Route Support Tickets with Jev (Instead of Brittle Keyword Rules)

Replace keyword-based ticket routing with probabilistic classification. A practical guide to queue design, confidence thresholds, human fallback, and monitoring — for support teams that need accurate ticket triage at scale without LLM latency.

·2 min readticket routingsupport automationclassificationproductionops

Jev vs GPT for Classification: When to Use Which (Cost, Latency, Output Contract)

A practical comparison of Jev and GPT-class LLMs for text classification: latency budgets, cost per 1k/1M decisions, typed outputs vs prose parsing, and a decision checklist. For engineers choosing a classification API for routing, triage, or tagging.

·2 min readcomparisonbenchmarkscostlatencyarchitecture

Jev API Tutorial: Getting Started with OpenRouter (Keys, Requests, Errors, Retries)

Step-by-step Jev API tutorial — get an OpenRouter key, send state + questions, parse typed answers, handle 429/400/401, and implement retries safely. Includes curl and TypeScript examples for production clients.

·2 min readAPIOpenRoutertutorialTypeScripterrors

How to Design Effective Questions for Jev (Options, Granularity, Thresholds)

Best practices for writing Jev questions: option wording, choice vs score vs noul, why 'Other' is usually a bad idea, granularity rules, and threshold design. Practical patterns for classification prompts that actually map to code branches.

·2 min readquestion designbest practicechoicescorenoulpatterns